Payment Policy

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept the following 2 main payment methods:

● PayPal

Koyoata primarily uses PayPal to process secure payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover.

● Secure Credit Card Payment

We can also accept Credit Card payment using Visa, Master card, American expres and discover .

WHICH CURRENCY WILL I BE CHARGED IN?
All of our transactions are based in USD. If your credit or debit card uses another currency, your bank will apply the corresponding conversation rate of the currency you choose depending on the website you are on.

DO YOU OFFER 3 OR 4 TIMES PAYMENT OPTION?
We accept 3 times payment.
You will be able to chose that payment option on checkout.

HOW DO I CHANGE/MODIFY MY ORDER?
If you notice a mistake with your order after receiving an order confirmation email, please contact us at our Support Center
Please note that we can help you modify your order before shipment.
Once your package is shipped, we will not be able to change anything.

WHAT SHOULD I DO IF I DID NOT RECEIVE A CONFIRMATION EMAIL?
If you have not received a confirmation email about your order, you may have entered your email incorrectly when placed the order or the email might be in your spam folder. You may log into your account to see your orders. You may also contact us to find out more information about your order.